Last updated: January 2026
Help in Suffering (HIS) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or engage with our work as a donor, volunteer, adopter, or supporter.
Information We Collect
We may collect personal information when you:
- Make a donation or recurring contribution
- Sign up for updates or newsletters
- Volunteer, adopt, or visit our facilities
- Contact us through forms, email, or phone
This information may include your name, contact details, postal address, and donation history.
Payment details are processed securely through trusted third-party payment gateways. HIS does not store your credit or debit card information.
How We Use Your Information
Your information is used only to:
- Process donations and issue receipts
- Share updates about our work and impact
- Respond to enquiries or requests
- Maintain legal and regulatory compliance
We do not sell, rent, or trade your personal data with third parties.
Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. You may disable cookies through your browser settings if you prefer.
Your Choices
You may opt out of non-essential communications at any time and request access to or correction of your personal data by contacting us.
For privacy-related questions, please write to:
[email protected]